Shipping policy

Thank you for choosing TAVATA. We are committed to preparing and delivering every order with the same care and attention that goes into crafting our premium products.

Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Within Canada
We ship across Canada using trusted courier services. Shipping options and estimated delivery times are displayed during checkout and may vary depending on your location.

International Shipping
TAVATA plans to expand international shipping as the business grows. Availability, shipping rates, and delivery times will depend on the destination country and applicable import regulations.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available, so you can monitor your delivery.

Packaging
Every order is carefully packaged to protect product quality during transit while reflecting TAVATA's premium presentation standards. Seasonal weather conditions may require additional protective packaging.

Delivery Information
Please ensure that the shipping address provided is accurate and complete. TAVATA is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.

Damaged or Missing Orders
If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us within 48 hours of delivery. Include your order number and photographs of any damage so we can assist you promptly.

Shipping Restrictions
Some products may not be available for shipment to certain destinations due to regulatory requirements, weather conditions, or shipping limitations.

Questions?
If you have any questions about shipping, delivery, or your order, please contact our customer service team. We are always happy to help.