TAVATA FAQ
Are your dates organic?
Yes. TAVATA uses certified organic dates whenever available, including premium organic Medjool dates. We also use other carefully selected date varieties depending on the product.
Where are your products made?
TAVATA is a proudly Canadian company based in Vancouver, British Columbia. Our premium date products are handcrafted in Canada.
Where do your ingredients come from?
Our ingredients are thoughtfully sourced from trusted suppliers around the world, including premium organic dates, fine Belgian chocolate, premium nuts, and natural ingredients.
Are your products handcrafted?
Yes. Every TAVATA product is handcrafted in small batches with careful attention to quality, presentation, and freshness.
Do your products contain allergens?
Many products contain tree nuts and may also contain milk, soy, sesame, or wheat due to shared production environments. Please review each product's ingredient and allergen information.
How should I store my products?
Store your products in a cool, dry place away from direct sunlight. During warm weather, refrigeration is recommended. Allow refrigerated products to return to room temperature before serving.
What is the shelf life?
Shelf life varies by product. Please refer to the Best Before date and storage instructions on the product label.
Do you ship across Canada?
Yes. We proudly ship throughout Canada using trusted shipping partners.
Do you offer international shipping?
We plan to expand international shipping as TAVATA grows. Please contact us for the latest availability.
Do you offer wholesale?
Yes. We welcome inquiries from specialty retailers, gourmet food stores, cafés, hotels, and gift shops.
Do you offer corporate gifting?
Yes. We offer premium corporate gifting solutions, including luxury gift boxes, seasonal collections, and customized business gifts.
Can I customize gift boxes?
Yes. Custom gift boxes and personalized corporate gifts may be available depending on order size and availability.
What is date seed coffee?
Date seed coffee is a naturally caffeine-free beverage made from roasted date seeds, offering a unique and sustainable alternative to traditional coffee.
How can I contact TAVATA?
You can contact us through the Contact page on our website. We are happy to answer questions about products, wholesale opportunities, and corporate gifting.